When a pest problem gets out of hand, the best thing you can do is to call up a pest control company. However, you need to be careful about which company you choose to get help from. Not all pest control companies are the same. It will be crucial to check that the company is well-qualified to handle the pest issue you are facing, so that you can be confident that the problem will be solved completely. A reliable pest control company should also engage in safe techniques and have good customer service.
If you are facing a pest infestation at home, it is time to look for a pest control company. Here are some things you can look at to determine if the pest control company is suitable for the job:
Check their qualifications
A certified pest control officer will have the expertise to handle and use various chemicals and equipment to tackle pest problems. In Singapore, NEA offers training and certification to pest control operators who abide by the safety regulations. You can find a list of all the certified operators at the NEA website. You should always engage certified pest control companies, because non-certified companies may engage in dangerous or ineffective strategies.
Consider their track record
Amongst the certified companies, some have been in the business for decades, while some are new to the scene. It is usually safer to go with the more established businesses, because they are likely to be more experienced in dealing with a variety of problems. You can also refer to customer reviews to get an indication of which companies are most trusted by clients.
Observe their customer service
Apart from effective pest control methods, a pest control company that’s a joy to work with should have good customer service. When you first call up the operator, take note of how the sales or service staff treat you. A pest control company that takes pride in customer satisfaction is more likely to take the time to address your pest issues thoroughly. See if the pest control offers a guarantee and follow-up sessions for their service as well.
Find out about their methods
There are so many kinds of pests that can show up in a home, and not all pest companies are trained to deal with all of them. If you have a bed bug problem, you should do your homework and choose a company that is well-versed in bed bug control. Or if you find termites, the company needs to know how to perform termite control. You should also find out about the methods the company uses to eradicate pests. For example, is it a baiting technique, or a chemical spray? You can ask the pest control officers to explain the methods to you such that you can prepare yourself and take any precautions.
Finding the best pest control company for you is not too difficult. By choosing the right one, you can have confidence that your home will be pest-free.